SUBSCRIPTION AGREEMENT
IMPORTANT

This is subscription agreement (“Agreement”) between TransCore Link Logistics Corporation (“TransCore”) and your company (“Company”) (which refers to you personally if you are acting on your own behalf, or the Corporation or other legal entity for which you are an authorized representative) governs the terms and conditions by which Company accesses and interacts with TransCore’s On-line services and database facilities ("On-line Services") during the term of the Agreement as indicated on registration form (“Term”).

TRANSCORE IS WILLING TO ISSUE TO COMPANY A SUBSCRIPTION TO ACCESS ITS ON-LINE SERVICES ONLY ON THE CONDITION THAT COMPANY ACCEPTS ALL THE TERMS CONTAINED IN THIS AGREEMENT.  IF COMPANY DOES NOT AGREE TO THE AGREEMENT, TRANSCORE IS UNWILLING TO PROVIDE COMPANY WITH ACCESS TO ON-LINE SERVICES.

Company may access TransCore’s On-line Services from a personal computer provided it meets the minimum technology requirements.  TransCore supports the latest major stable releases and last prior stable version of the following browsers:

  • Google Chrome - Major version 70 and up
  • Firefox - Major version 64 and up
  • Safari (macOS) - Major Version 12 and up
  • iOS – Major version 11 and up
  • Android – Version 6 and up”
  • Terminal Servers and VPNs are only available for Enterprise Accounts

 

LICENSE: TransCore grants Company during the Term a non-exclusive, non-transferable, revocable license to use the software, and/or On-line Service as modified or enhanced from time to time, and accompanying documentation (collectively the "System"). TransCore (or its licensor, in the case of any incorporated third party software) retains ownership of the System and data, and all rights not specifically given to Company in this license. TransCore grants to Company the right to use the System on a per user and/or per computer basis in the location(s) specifically registered on the registration form.

INTELLECTUAL PROPERTY: Company should assume that everything Company sees or reads on the System is copyrighted unless otherwise noted and may not be used without the written permission of TransCore. TransCore neither warrants nor represents that Company's use of materials displayed on the System will not infringe rights of third parties not owned by or affiliated with TransCore.

Images of people or places displayed on the System are either the property of, or used with permission by, TransCore. The use of these images by Company, or anyone else authorized by Company, is prohibited unless specifically permitted by this Agreement or by specific permission provided elsewhere on the System. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statues.

The source code of the System shall remain the property of TransCore. This Agreement does not grant access to the source code for any purpose, nor is Company permitted to use registered trademarks of TransCore, including the name of TransCore, or any of its product names in any of TransCore’s business materials, including without limitation, advertisements, websites, and other promotional items. Company shall not transfer or assign the System, any accompanying documents, access codes, or any rights granted hereunder without the prior written consent of TransCore. Company may not reverse engineer, decompile, or disassemble the System, and Company may not remove, alter, or deface any proprietary notices on the System. TransCore will own all modifications and Company will assign all rights in such modifications, including copyrights, to TransCore. All rights and privileges not granted to Company by this Agreement and shall remain solely vested in the Company.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the System, including, but not limited to, Link Logistics, Freightfirst, Loadlink, Loadlinkonline, Linklive, Linkdispatch, Driverlink, Posting Index, Rate Index, NADB, are registered and unregistered Trademarks of TransCore and others. Nothing contained on the System should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the System without the written permission of TransCore or such third party that may own the Trademarks displayed on the System. Company's use of the Trademarks displayed on the System, or any other content on the System, except as permitted in writing by TransCore or as otherwise provided in this Agreement is strictly prohibited. Company is also advised that TransCore will aggressively enforce its intellectual property rights to the fullest extent of the law.

TransCore has the right to aggregate Customer's data entered into TransCore's System to create market indexes and indicators. Such indexes and indicators are the property of TransCore. TransCore will make all commercially reasonable efforts to prevent Company's data from being in any way identifiable as originating with Company.

ACCESS: Company is permitted to electronically transmit information concerning transportation related services.  TransCore’s standard service permits the number of users in a single office specified on the registration form with a maximum of ten (10) Company users per account.  Company’s use of On-Line Services may be subject to a usage limit based on fair usage. If company is to exceed that limit, Company may be subject to additional usage charges.  Unless otherwise specified on the registration form, Company may open 5 service tickets with TransCore per month, at which point Company may open additional service tickets at a cost of $25 per call. Company acknowledges that all information provided by TransCore to Company is solely for Company’s own internal business use.  Company is prohibited from utilizing the data or On-line Services on behalf of another office or company or rebroadcasting or redistributing any information. All user login credentials provided under Company’s license are for use solely by Customer’s employees or agents and may not be shared. Customer’s subscription does not cover Customer’s employees or agents that are employed at an office location not included in Customer’s office subscription listed on the registration form.  A separate subscription is required for each business location used by Customer’s agents and employees.  Company may not use servers, vpns, and other technologies in order to disguise Company’s access of the System. TransCore reserves the right to remotely audit Company’s usage to determine compliance with this policy.  If TransCore reasonably determines that Company has violated this Agreement, TransCore may terminate Company’s access. Company's users must access the system from a single platform and Company may also access the On-Line Services remotely from mobile devices, only by using TransCore's mobile application, on devices approved by TransCore from time to time.  For greater certainty such access in no way limits Company's obligations to comply with this Agreement, including that all access be solely for use by the Company and not on behalf of another office or company.

MOBILE SERVICES: TransCore may provide certain Products via Customer’s mobile phone or other device if Customer has subscribed to them (collectively, the "Mobile Services"). Customer’s mobile carrier's normal messaging, data, and other rates and fees may apply to Company’s use of the Mobile Services. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by Company’s mobile carrier, and not all Mobile Services may work with all carriers or devices. Company is responsible for checking with Company’s mobile carrier to determine if the Mobile Services are available for Company’s mobile devices, what restrictions, if any, may be applicable to Company’s use of the Mobile Services and how much they will cost Company. By using the Mobile Services, Company agrees that TransCore may communicate with Company by SMS, MMS or other electronic means to Company’s mobile device and that certain information about Company’s usage of the Mobile Services may be communicated to TransCore. In the event Company changes or deactivates Company’s mobile telephone number, Company agrees to promptly update Company’s mobile subscription account information with TransCore.

 

FEES:  TransCore will charge Company in advance for the membership and network access fee and period selected on the registration form, with such fee changing from time to time with prior notice to Company.  Membership and network access fees are non-refundable or creditable.  DO NOT SEND CASH IN THE MAIL. Company understands Company’s credit card will be charged or Company’s account will be debited for the services selected immediately upon receipt of Company’s access passwords.  Account will be debited based upon the pre-authorized payment form.  Payment is due if account has not been cancelled even if not used. Administrative fees of $75 shall be applied the first time the Company’s payment (cheque, credit card, EFT or other) is rejected for any reason by Company’s financial institution and subsequent rejections shall result payments increasing by $25 each time (e.g. $100 for rejection two, $125 for rejection three, and so on).  Failure to pay this or any other outstanding invoice will result in loss of access and service.  All administrative fees must be paid in full before an account can be reinstated.   For services added midway through the billing cycle, billing will be prorated.

 

TERMINATION:  Company may terminate (without refund or credit) this Agreement by providing 30 days prior written notice to TransCore.  TransCore reserves the right to deny or cancel On-line Service to anyone at its sole discretion and to cancel On-line Service for non-payment, providing false information, fraudulent or unlawful misconduct and if complaints are received.    Failure to comply with the terms of the Agreement will result in immediate discontinuance of access and service, and possible legal action.  Upon termination of this Agreement, Company shall forthwith cease all use of the software and/or On-line Services and certify in writing that Company have complied with these obligations. 

SERVICING:  Following reasonable notice, TransCore may interrupt access to the database facilities in order to maintain, modify, or enhance said facilities.  While TransCore shall use reasonable efforts to assure the access to the database is uninterrupted, TransCore assumes no responsibility for interruptions of or delays in access of the same.  TransCore may, from time to time, and in its sole discretion, change the content or format of the database facilities in accordance with general changes made to its standard service offerings.

PERSONAL INFORMATION:  By entering into this Agreement, Company understand and agree that the collection, use, storage, and disclosure of Company’s personal information by TransCore shall be subject to TransCore’s Privacy Policy, as amended from time to time, and accessible at www.transcore.ca.  As a condition of continued access and service, Company acknowledges that it may be required, and Company agrees to provide, certain personal and other information to TransCore from time to time regarding, but not limited to, Company’s insurance coverage, operating authorities, customs bonds, articles of incorporation, company resolutions, banking information, e-mail and personal information regarding the officers of Company.  This information, excluding banking information, may be posted on TransCore’s database and can be viewed by other subscribers.  Information may also be disclosed to other TransCore subscribers, their employees, agents, suppliers, and subcontractors when requested by the other party and when deemed necessary by TransCore in its sole discretion. Information provided to TransCore by third-party agents regarding, but not limited to, full credit reports including all data will be posted and viewed by other subscribers. Company’s information will be provided to them by TransCore if requested in writing. TransCore will take reasonable precautions to ensure Company’s privacy is protected. These precautions will include, but are not limited to, firewalls, software and data security management.

LIMITED WARRANTY:  Company acknowledges that neither TransCore, nor any third-party supplier of information to TransCore (including any other subscriber), guarantees, warrants, or provides conditions for the accuracy, completeness, merchantability, or fitness for a particular purpose, of the information supplied to Company, whether supplied directly by TransCore or a third-party supplier (including any other subscriber) through TransCore’s or third-party suppliers’ database facilities.  Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to Company. Check Company's local laws for any restrictions or limitations regarding the exclusion of implied warranties. Information provided by any third-party supplier of credit information is to be used solely in connection with a present or prospective credit or financial transaction with the business entity reported upon or for other legitimate business purposes, and is to be maintained in confidence and disclosed only to persons whose duties reasonably relate to the business purposes for which the information was requested. TransCore does not represent, warrant, or covenant that the On-line Services or other services and other activities provided under this agreement will meet Company’s requirements, that operation of the On-line Services will be uninterrupted or error-free, or that all On-line Service errors will be corrected. Company acknowledges that Company is solely responsible for ensuring the accuracy and completeness of any electronic information submitted to TransCore.

LIMITED LIABILITY:  TransCore has not reviewed all of the sites linked to the System and is not responsible for the content of any off-site pages or any other sites linked to the System. Company's linking to any other off-site pages or other sites are at Company's own risk.

Company's use of and browsing in the System are at Company's own risk. TransCore also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect Company's computer equipment or other property on account of Company's access to, use of, or browsing in the System or Company's downloading of any materials, data, text, images, video, or audio from the System.

TransCore is not responsible for problems caused by changes in the operating characteristics of Company’s computer hardware or computer operating systems which are made after the release of new On-line Services, nor for problems in the interaction of the On-line Services with non-TransCore software. TransCore will have no responsibility to replace or refund any license fee for media damaged by accident, abuse or misapplication, or service interruption.

Although TransCore may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the System or posting service, TransCore is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information contained within such locations on the System. Company is prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that could be considered a criminal offense, give rise to civil liability, or otherwise violate any law. TransCore will fully cooperate with any law enforcement authorities or court order requesting or directing TransCore to disclose the identity of anyone posting any such information or materials. TransCore reserves the right to remove messages or material posted by users of the System to message boards or other areas, in its sole discretion. By submitting messages and/or materials to the System, each user agrees to indemnify, defend and hold harmless TransCore from all damages, costs and expenses, including reasonable attorneys' fees and costs arising out of all claims, challenges or actions, including claims for infringement, libel and slander, related to the user's submission.

IN NO EVENT SHALL TRANSCORE OR ITS EMPLOYEES, SUPPLIERS, SUBCONTRACTORS, OR AGENTS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION, OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE ON-LINE SERVICES, WHETHER ARISING IN CONTRACT (INCLUDING FUNDAMENTAL BREACH), TORT, (INCLUDING NEGLIGENCE), OR OTHERWISE.  COMPANY FURTHER AGREES THAT TRANSCORE AND ITS EMPLOYEES, AGENTS, SUPPLIERS, OR SUBCONTRACTORS WILL NOT BE LIABLE FOR ANY CLAIM MADE AGAINST COMPANY BY ANY THIRD PARTY.  IF COMPANY’S RIGHTS HEREUNDER ARE GOVERNED BY THE LAWS OF A JURISDICTION WHICH DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO COMPANY OR MAY APPLY ONLY IN PART.  TRANSCORE DOES NOT GUARANTEE THE CREDIBILITY OF ANY CONTACT MADE, NOR ANY CONTRACTS OR AGREEMENTS ENTERED INTO, EITHER WRITTEN OR VERBAL, BETWEEN ANY PARTIES AS A RESULT OF THE TRANSCORE’S ON-LINE DATABASE. FOR ON-LINE SERVICES AND ALL OTHER SERVICES AND ACTIVTIES OF TRANSCORE UNDER THIS AGREEMENT, TRANSCORE’S ENTIRE LIABILITY AND COMPANY’S EXCLUSIVE REMEDY HEREUNDER SHALL BE THE RETURN OF THE SUBSCRIPTION FEE LISTED ON THE THEN-CURRENT REGISTRATION FORM FOR THE ON-LINE SERVICES.

INDEMNIFICATION:  Company agrees to indemnify and hold TransCore, and its employees, agents, suppliers, subcontractors, harmless from all claims, damages and other liabilities asserted against or incurred by TransCore which arises from: (i) any negligent or intentional act or omission by Company, any other Company, clients of Company, supplier, or any breach by Company of any provision of this Agreement; or (ii) any Claims by any Related Parties.  "Claims" means any claim, action or proceeding, including any procedure by Company seeking to include TransCore as a third party, mise-en-cause or impleading or joinder of any nature, actions, whether said application is made as of right or upon permission of a court or tribunal of any nature.

JURISDICTION AND VENUE:  This Agreement and the terms hereof shall at all times be governed by and construed and interpreted pursuant to the laws of the Province of Ontario and the laws of Canada applicable therein.  Company submits to the courts of Ontario, and agree that any claim, action, or proceeding instituted in connection with this Agreement shall be brought in Ontario and that the courts of Ontario shall have exclusive jurisdiction in respect of any such claim, action, or proceeding.  Company waives any right to commence or participate in any class actions against TransCore in relation to this Agreement.

ASSIGNMENT: Company may not assign this Agreement.  Company acknowledges that the On-line Services and all other services under this Agreement which form the subject matter of this Agreement, were compiled, revised, selected, and arranged by TransCore through the application of methods and judgments developed and applied through the expenditure of substantial time, money, and effort, and constitute valuable copyright including protected compilations, and trade secrets of TransCore.  Company agree not to sell, transfer, assign, publish, distribute, disseminate, allow any third-party access to, or convey any part of the on-line database.  Company further agrees not to save, or permit any third-party to save, all or any portion of the software or on-line database.  Company shall, however, have the right to print single copies of search results performed or approved reports obtained by Company in the normal course of access in the database.

CHANGES TO AGREEMENT:  TransCore may change, modify, add, or remove additions, requirements, or restrictions contained in this Agreement at any time.  TransCore shall notify Company in advance of any such changes to the Agreement by posting notices of such changes on its websites at www.transcore.ca, or by sending notice via email or regular mail.  Company’s continued use of the On-line Services shall be deemed an acceptance by Company of the Agreement as amended.  If Company does not agree to one or more of the amendments to the Agreement, Company must immediately cease using the software and/or On-line Services and notify the Company that Company are terminating the Agreement.

HEADINGS:  The Headings herein have been inserted solely for the convenience of reference and shall not affect the constitution or interpretation of this Agreement.

LANGUAGE:  The Parties confirm that it is their wish that this Agreement be drawn up in English only.  Les Parties aux présentes confirment leur volonté que la présente convention soit rédigée en anglais seulement.

† Communications will be sent by TransCore Link Logistics to the e-mail noted above.  Such communications include but are not limited to newsletters containing news, product updates, and promotions regarding the products and services that relate to me and my business.

*You can withdraw your consent at any time.*

Refer to our Privacy Policy or contact us for more details.